Chat Support Agent Job at RMH Franchise Corporation, Miami Gardens, FL

NkFhQVNPVGU2eisvVUluYTZpMkNVWHpRV1E9PQ==
  • RMH Franchise Corporation
  • Miami Gardens, FL

Job Description

This is a remote position.

Join our team at RMH Franchise Corporation as a Chat Support Agent in the Restaurants industry. As a key player in our customer service team, you will be responsible for providing timely and efficient support to our customers through online chat platforms.

Responsibilities:

  • Respond to customer inquiries and resolve issues via chat in a professional and timely manner
  • Provide accurate information about products, services, and promotions
  • Assist customers with order placement, tracking, and cancellations
  • Escalate complex issues to the appropriate departments for resolution
  • Maintain a high level of customer satisfaction through effective communication

Requirements:

  • Excellent written communication skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong problem-solving skills and attention to detail
  • Previous customer service experience is a plus
  • Proficiency in using chat support software and CRM systems

Qualifications:

  • High school diploma or equivalent
  • 1+ years of experience in customer service
  • Familiarity with the Restaurants industry is preferred
  • Ability to work flexible hours, including evenings and weekends

Benefits:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Positive and inclusive work environment
  • Employee discounts at participating restaurants

Requirements

  • Excellent written communication skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong problem-solving skills and attention to detail
  • Previous customer service experience is a plus
  • Proficiency in using chat support software and CRM systems

Benefits

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Positive and inclusive work environment
  • Employee discounts at participating restaurants


Job Tags

Full time, Remote work, Flexible hours, Afternoon shift,

Similar Jobs

Hatch

Structural Engineer Job at Hatch

 ...Requisition ID:96709 Job Category: Engineering Location: Tampa,FL,United States Join a company that is passionately committed...  ...? We look forward to hearing from you. Hatch is seeking Structural Engineers in our Tampa, FL office. The Senior Structural... 

Keurig Dr Pepper Inc.

Warehouse Picker Order Selector Job at Keurig Dr Pepper Inc.

Job Overview: Warehouse Picker Order Selector - Harrisburg, PA About the Role Accurately pick products by matching numbers and products using voice audio headset. Hand stack cases of product weighing up to 50 pounds repetitively from floor to over-head....

SSP

Restaurant Server Job at SSP

 ...~ Paid Vacation and Sick Time ~ Free Paid Parking Our restaurant portfolio inside the MDW Airport include: Gene's Bistro, Home Run...  ...are a few things you can expect when you join our team as a Server Process orders and enter them accurately into the POS system... 

ATC Marietta

OR Tech / Surgical Tech Job at ATC Marietta

OR Tech / Surgical TechLocation: Alma, GAPay rate: NegotiableDay 5x8-Hour (07:00 - 15:30)Starts: 12/04/2023Weekend: NoREQUIRED:Certification, and should be 20 minutes from hospital.6 months to 1 year of experience preferred.CPR Certified.Ortho experience... 

Archdiocese of Philadelphia

Community Nurse Job at Archdiocese of Philadelphia

 ...JOB TITLE: Community Nurse DEPARTMENT: Catholic Housing and Community Services FLSA STATUS: Exempt Schedule: Monday-Friday 8:30am-4:30pm Primary Purpose of Job: The Community Nurse will be responsible for providing care, education, and programming to...