Customer Relationship Executive Job at Alpha-e Barcode Solutions Pvt. Ltd., India

NndLR1QrSGU2akN3VTR6YjdDT09XbnZXV1E9PQ==
  • Alpha-e Barcode Solutions Pvt. Ltd.
  • India

Job Description

  1. Monitor and provide strategy for performance improvement with logged calls, performance metrics, revenue metrics
  2. Monitor relationships with existing customers through CRM systems,
  3. Inform clients of unforeseen delays or problems.
  4. Handle the processing (task) with accuracy and timeliness.
  5. Responding to calls/tasks/complaints from customers and give after-sales support when requested.
  6. Provide software technical telephone and remote/online support.
  7. Good analytical and reporting skills with good communication skills
  8. Generate &Analyze the report of the task whether it has been solved within pre define timeframe or not.
  9. Manage customer callings whenever it requires
  10. Review the task management system by taking feedback from the customer,
  11. Reporting to the Support/Sales Manager or Team Leader on daily basis,
  12. Responsibility will be variable; it may change as per requirement and performance

Job Tags

Permanent employment, Full time, Remote work,

Similar Jobs

Sons + Daughters Academy

Substitute Teacher (Floater) Job at Sons + Daughters Academy

 ...center. This role requires adaptability, strong communication skills, and a passion for working with children. The Floater will assist teachers, provide additional supervision, and step in wherever needed to ensure a smooth and engaging learning environment.... 

NTT DATA, Inc.

Inbound Call Centre Sales Representative - Remote Job at NTT DATA, Inc.

 ...and answer any questions Implement sales strategies to achieve personal and business goals Conduct sales transactions through online e-commerce software Offer feedback to management for methods of improving performance and results Requirements: Sales... 

Peraton

Data Engineer Job at Peraton

 ...Program Overview About The Role Peraton is seeking a Data Engineer to join our team of qualified, diverse individuals. This position...  ...independently and in a team environment. SCA / Union / Intern Rate or Range Details Target Salary Range: $86,000... 

Novi Global

Environmental Project Manager Job at Novi Global

 ...commercial, real estate, financial, legal, government, education, and non-profit. We deliver tailored solutions. With a focus on supporting...  ...Openings: 1-2~ Bachelors degree in civil or environmental engineering or related from an accredited university. ~ A Professional... 

Amazon.com Services LLC

Merchant Onboarding Manager, Buy with Prime (BwP) & MultiChannel Fulfillment (MCF) Job at Amazon.com Services LLC

DESCRIPTION We are seeking an Onboarding Manager to lead the Technical Customer Solutions team (CSM-T), to join the MCCF team. As a Manager of CSM-Ts, you will have the exciting opportunity to help drive the growth, connect with customers, and shape the future of Buy...