If you’re the type that loves the thrill of closing a deal in a fast-paced, ever-changing environment, you will lose your mind here.
As a high-growth tech company selling software in a competitive global market, the work is not easy. But it’s interesting and super fun. It will test you and stretch you in ways you never expected. It’s what our sales team love about the work. Because it gives meaning to their roles. Oh, and did we mention it was fun?
The Education Manager is responsible for developing and delivering scalable learning programs that empower customers, partners, and internal teams to successfully understand, use, and advocate for Phocas solutions. This role designs engaging education journeys that support product adoption, technical proficiency, and solution value realization across all audiences.
What you’ll need to feel good
· 5+ years’ experience in a learning & development, enablement, or technical training role
· Experience designing adult learning experiences across digital and live formats
· Strong instructional design skills (e.g., ADDIE, blended learning)
· Proficient with LMS tools, authoring software (e.g., Articulate, Rise), and video editing platforms
· Excellent communication and facilitation skills
What you’ll do to grow fast and have fun
· Design and deliver educational content aligned to the Phocas customer lifecycle (onboarding, product training, certification)
· Collaborate closely with subject matter experts (SMEs) to translate their expertise into structured, scalable educational programs
· Foster a sense of community across the Phocas ecosystem by encouraging knowledge sharing, showcasing success stories, and creating spaces for ongoing learning and engagement.
· Develop and maintain learning pathways for different audiences (e.g., Admins, End Users, Partners, Internal)
· Launch and manage the Phocas Certification and Badging Program
· Own content in the LMS (Learning Management System) and ensure quality, accuracy, and accessibility
· Collaborate with Product, Customer Success, and Marketing to create use case-driven training materials
· Coordinate and deliver live virtual sessions, in-person workshops, and self-serve eLearning
· Measure engagement, completion, and effectiveness of education programs; iterate based on feedback and data
· Train internal teams and partners to deliver consistent education experiences
Support onboarding of new hires into technical/customer-facing roles
A bit about us to see if we’re your kind of good time
We’re a business planning and analytics company on a mission to make people feel good about data. We’ve been hard at it for 20 years, helping 2,300 companies turn complex business data into performance boosting results. Despite our global status of 300 world-class humans, we’ve held on to our start-up roots. The result is a workplace that’s fast, exciting and designed for fun.
Whether you want to try out new sales tactics, lead a project, champion wellness, or spend more with the kids, you’ll have our full support. As long as you’re doing what makes you happy, the rest falls into place.
We know that fun is different for everyone. So, if you want to try out innovative approaches to sales, lead a project, save the planet, or spend more time with your favourite people outside work, you’ll have our full support.
As long as you’re doing what brings you joy, the rest falls into place. Think less stress, higher performance, more energy and all-round nicer human. Your friends and family will be delighted.
Create your happy place
Benefits
Phocas is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
...Services is seeking a consistently hard-working 3 rd Shift working Operations Manager based at T.F. Green International airport (PVD)who is committed to reliable quality... ...forms and upload signed do lists throughout the night Take stock inventory and place orders with...
...Job Description: Virtual Assistant Location: Remote Position: Full-Time, Part-Time, or Freelance Available Company: Greentown House About Greentown House: GreenTown is a full-service media production company. For over 25 years, weve created impactful content...
...~ Recognition: Incentive trips, bonuses, and leadership opportunities for top performers. Position Summary As an Appointment Setter at SunPower, you'll engage directly with homeowners, spark interest in solar solutions, and schedule appointments for our Sales...
Description Summary: The Histologist Registered, assists with cuts, stains, and mounts specimens of human tissue to provide data on functioning of tissues and organs, causes and/or progress of disease, following established standards and practices. Responsibilities: Meets...
...closely with a seasoned finance leader and support critical accounts payable and vendor management functions in a high-growth environment.... ...site in San Francisco, Monday through Friday, with occasional remote work on Saturdays during month-end and year-end close. The engagement...