Job Description

JOB TITLE: Maintenance Technician
REPORTS TO: General Manager 
DIRECT REPORTS: No

Who We Are

B.HOM Student Living is a division of BH Management Services (BH), one of the nation's largest multifamily owners and operators. Established in 2020 to deliver specialized management services for student housing, B.HOM manages 30,000+ beds at 34 schools across the United States.

Founded in 1993, BH is celebrated for its simple commitment to doing business the right way and investing in its team. Today, BH manages over 100,000 units, employs over 2,800 people, owns its processes in-house, and is praised by Fortune Magazine as the “Best Workplace for Women,” “Best Workplace for Millennials,” and “Best Workplaces for Diversity.” Powered by innovation and a can-do attitude, the team at BH and B.HOM strive to create a smarter way to live, invest, manage, and grow. 

We are a welcoming band of go-getters who think big, sweat the details, and take our work (but never ourselves) too seriously. We set our sights high, own our mistakes, and turn lemons into lemonade. We are incredibly proud of how far we’ve come and are ready to tackle what’s next. Come join us! 

Role Overview

As the Maintenance Technician, you’ll have a big mission. If you choose to accept it, your mission will be to respond to maintenance requests as instructed by the Maintenance Manager/Supervisor or property staff, or as requested by residents or vendors. You will be responsible for assuring that the physical aspects of the property meet the Company’s established standards and any applicable laws. You also understand the value of taking a moment to express gratitude to the village that helped to make it happen. As you can likely tell, 'how' things are done matters just as much as ‘what’ is done here at B.HOM!

Key Responsibilities

• Schedules, monitors and/or performs preventative maintenance and apartment turns.
• Diagnoses problems and repairs in the areas of HVAC, electrical, plumbing, swimming pool, carpentry, dry wall, exterior structural, and appliances.
• Ensures that work order requests are responded to promptly and professionally.
• Ensures residential units have been turned in a timely and efficient manner, as well as determines if work has been completed properly.
• Provides excellent customer service to prospective and current tenants, and promotes a quality living experience for all residents
• Uses Siteplan to schedule and perform emergency maintenance work when required
• Inspects buildings and grounds to ensure safety and cleanliness, and alerts Maintenance to items that need to be repaired.
• Assists supervisor with scheduling and communicating with vendors and contractors
• Assists supervisor with obtaining bids from outside contractors, as well as oversees contractor work for completeness
• Assists with purchasing maintenance supplies for the property while staying within the planned budget
• Accurately prepares and submits property invoices in accordance with established guidelines
• Communicates with supervisor regarding the overall maintenance function of the property.
• Participates in Company-provided training such as fair housing, safety, non-discrimination, and harassment prevention
• Complies with all company standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws
• Achieves high productivity through reliable and punctual attendance and report any tardiness, attendance and disciplinary issues to immediate supervisor
• Other duties as assigned

You Have

• 1 year of electrical, painting, drywall and plumbing experience
• Must be available for night/weekend call duty
• A high school education or equivalent is required
• May Require one or more of the following certifications:
  • EPA Certification, Type I and II
  • HVAC Certification
  • CPO Certification (pool)
  • Other licenses and/or certifications as required by state law

Physical Requirements/Environment: The physical requirements described here represent those that an employee must meet to perform the essential functions of this job successfully.

• Lifting up to 50 pounds.
• Full range of motion with upper and lower body. Continual movement including, but not limited to: standing, walking, bending, stooping, crawling, and climbing stairs.
• Ability to work with both hands for frequent grasping and manipulation.
• Push or pull items and reaching overhead.
• Operation of a motor vehicle onsite, if applicable.
• Exposure to all weather conditions.

Seniority Level: Experienced
Industry: Property Management
Employment Type: Full-Time
Location: Onsite

Work Schedule: Monday-Friday (work schedule may vary). Some overtime may be required and ability to work extended hours including “on-call” and/or participate in a rotating “on-call” schedule as needed to meet business needs.

At BH/B.HOM, we believe our strength lies in our people. We are proud to be an Equal Employment Opportunity Employer, committed to fostering a workplace where everyone feels included, valued, and heard. Our posted compensation reflects the value of talent across multiple U.S. markets and is based on job-related knowledge, skills, and experience.

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