Job Description

Job Title: Receptionist & Administrative Assistant
Location: Principles Recovery Center – Davie, FL
Schedule: Full-Time | Monday–Friday | 8:00 AM – 4:00 PM
Compensation: Based on experience

Must-Have Qualifications

• 2+ years of administrative or front desk experience (behavioral health or substance use treatment setting preferred)
• Strong organizational and multitasking abilities with attention to detail
• Excellent communication and customer service skills, both in person and over the phone
• Proficiency with digital systems (Google Workspace, Microsoft Office, EHRs preferred)
• Professional, reliable, and adaptable in fast-paced environments

About the Role

The Receptionist & Administrative Assistant is the first point of contact for clients, families, and visitors, while also providing critical administrative support to the clinical and operations teams. This role balances front desk reception duties with behind-the-scenes administrative tasks to ensure the smooth day-to-day functioning of the center.

Key Responsibilities

• Greet clients, families, and visitors with professionalism and warmth
• Manage phones: answer calls, check voicemails, and route messages appropriately
• Maintain schedules for intakes, assessments, UA tests, and staff appointments
• Support clinical documentation by assisting with uploads, filing, and record-keeping
• Track and report daily client attendance in coordination with clinical staff
• Assist with data entry, reporting, and administrative projects as assigned
• Maintain an organized, welcoming, and professional front office environment
• Coordinate with clinical and operations teams regarding logistics and client needs

This position is ideal for someone who enjoys being the central point of communication, ensuring organization and efficiency, and contributing to a supportive environment for both staff and clients.

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