Job Description

Job Description and Duties

The CalSTRS  Retirement Readiness Division is seeking a motivated individual to work as  an Office Technician (Typing)on the  Scheduling & Estimates Team .

The Retirement Readiness (RR) Division is the principal area of the organization that develops, delivers, and coordinates educational services to CalSTRS members, employers, and staff. The goal of RR is to ensure that all members receive adequate, timely, and accurate information in order to make sound decisions regarding their CalSTRS benefits.

Are you seeking work in a fast paced environment? Do you want to work with diverse individuals on a great team? Do you like to work with numbers and complete complex calculations? Are you interested in assisting teachers over the phone to ensure they can plan for their retirement? If you answered yes to these questions this is the opportunity for you. Come and work for the scheduling and estimates team in our beautiful headquarters building in West Sacramento, overlooking the Sacramento River. Don’t let this opportunity pass you by.

Under the general supervision of the Scheduling and Estimates, Pension Program Manager I, the Office Technician (Typing) is responsible for performing advanced journey level duties required to support benefits planning services. The incumbent will work collaboratively with others and demonstrate ability to learn, acquire, and apply knowledge of applicable laws, rules, regulations, and policies to provide the highest level of member service. The incumbent must exercise a high degree of discretion, diplomacy, confidentiality, and initiative, taking action to resolve issues as they arise and assist with day-to-day program operations and technical support.

The ideal candidate will possess the following skills: 

• Ability to listen effectively and provide excellent customer service
• Dependable, maintain excellent attendance, and possess strong work habits
• Experience working in a team environment
• Strong written and oral communication skills

Every 12 months, based on performance evaluation, employees may receive a 5% salary increase until they reach the maximum salary for the position.

In July 2025, the State of California implemented the Personal Leave Program 2025. This program reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits for the duration of the program. The salary ranges shown on this job posting do not reflect the reduced amounts.

Telework Information: CalSTRS  offers a hybrid approach including in-office and remote work solutions with staff working on-site at  our Headquarters in West Sacramento 2 days per week .

Does this opportunity seem right for you? If so, see the  Application Instructions  section below and apply now.

You will find additional information about the job in the .

Working Conditions

All staff of CalSTRS are employees of the State of California and subject to California employment taxes and withholdings. Upon appointment, staff are required to provide a current California address to CalSTRS Human Resources to be used as a remote work location.

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment with CalSTRS.

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.

Exam

This position requires a current Office Technician (Typing)  Exam . If you need to take the exam or if your score has expired, click here to gain list eligibility.

Office Technician (Typing) – This position requires the ability to type at a minimum speed of 40 words per minute as designated on the Class Specifications. You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to taking the examination. Information regarding acceptable typing tests can be found here:  CalCareers
Background Investigation

Prior to employment with CalSTRS, a background investigation (BI) will be conducted. The BI consists of a Personal History Statement and fingerprinting through the Department of Justice. The BI will check criminal and civil records and, if applicable, verify education and check driving records.

CalSTRS Disclosure Requirements

This position may be subject to disclosure and disqualification requirements concerning economic conflict of interest in government work, including the  Conflict of Interest Code that applies to CalSTRS team members and the  Political Reform Act , which require disclosure of certain investment information and use of a designated trading platform for securities transactions, as well as filing a  Statement of Economic Interest (Form 700) .

Benefits

CalSTRS offers a competitive pay schedule and a work-life-balance for all its employees. The State of California provides comprehensive benefits packages determined by the employee’s bargaining unit and conditions of employment. Some benefits include:

• Alternative work schedules
• Flexible work hours
• Remote work options
• Medical benefits, including health, dental and vision insurance
• Paid holidays and a defined benefit retirement program
• More than four weeks of vacation/sick leave for leaders
• More than three weeks of vacation/sick leave for staff
• Health insurance in retirement
• Employee Assistance Program
• Loan forgiveness under the federal 

For the latest information on the benefits offered by the state of California, explore the Health Benefits Summary provided by CalHR .

Additional Application Instructions

• Electronic applications through your CalCareer account are highly recommended.  If you are unable to apply electronically through your CalCareer account, please mail or drop off a hard copy of your application packet. Please provide the following information on your application: 815-860-1139-001, RPA 0353, JC-502371
• If education is being used to meet the minimum qualifications, please submit a copy of your transcripts/degree.
• Training and development (T&D) assignments may be considered for this position. If you are applying as a T&D, please indicate this in the eligibility section of your application.
• Candidate may be selected by application packet review only.
• Multiple positions may be filled from this recruitment.
• Submission of an incomplete STD 678 may result in disqualification. 

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other - A Cover Letter is required and must be included.

Job Tags

Permanent employment, Full time, Work at office, Remote work, Flexible hours, 2 days per week,

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