This St. Charles-based IT solutions provider is seeking a solution-minded support consultant to work directly with clients, solve real problems, collaborate with a strong technical team, and make a visible impact every day. If you enjoy helping people, value variety, and want to grow in an environment where technology, personality, and teamwork matter, this is a role worth getting excited about.
Responsibilities
Provide technical customer service to customers
Triage and respond to requests via phone, email, and in person
Follow established procedures to troubleshoot technical issues and complete maintenance requests
Troubleshoot advanced technology issues and collaborate with senior team members to resolve them
Communicate clearly with customers to ensure issues are resolved and fully understood
Provide customer training and guidance to help them better leverage technology
Skills
Enjoys interacting with and helping customers
Desires to partner with customers and team members to generate value
Able to understand technical problems and follow technical procedures
Enjoys problem solving and persists until issues are resolved
Strong attention to detail and organizational skills
Excellent professional written and verbal communication skills
Able to adapt to the individual needs of each customer
Qualifications
Strong analytical skills and attention to detail
Excellent written and verbal communication skills
Knowledge and experience in information technology
Experience in project management
Ability to conduct research and stay current with industry trends
Proficient in Windows and or MacOS administration
Proficient in Google Workspaces and or Microsoft Office 365
INDEPENDENT CONTRACTOR - DELIVERY DRIVER JOB DESCRIPTION: The Shine Lab LLC is seeking reliable, motivated, and professional Independent Contractor Delivery Drivers to complete local deliveries using their own personal vehicles. This contract-based 1099 position offers...
About the Company: Cactus Feeders is an Amarillo, Texas based cattle company. Originally founded by the Engler Family in 1975, Cactus is now 100% Employee Owned, producing a million head of fed cattle annually. The Company has locations throughout the Texas Panhandle...
...Tomato Bar is a premium pizza concept that began in Valparaiso,INin 2013. Every part of Tomato Bar is designed and maintained with the utmost quality in mind, including each member of our team. Tomato Bar is a fun and casual environment with a very positiveculture....
...Curtiss Ryan Honda seeks a part time Parts Delivery Driver for our busy Parts department. Responsibilities include: daily parts pick up with cash and check transactions, shipping and receiving, and other miscellaneous duties. Applicant must be a very reliable, personable...
...M. Scot Kaufman Cancer Center, Bel Air, MD The Senator Bob Hooper House, Forest Hill, MD Job Description Oncology Nurse Navigator, full time, exempt, days,8:00am-4:00pm JOB SUMMARY: Under the direction of the Director of Oncology Integrate Health , functions...