Job Description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• The Manager of People Communications is a key member of American’s Global Engagement team, which includes the airline’s Corporate Communications function. In this role, you’ll serve as a strategic communications consultant and hands-on executor, supporting the airline’s People organization — including Talent, Benefits, Compensation, and other HR functions — to deliver clear, compelling, and actionable messaging to team members across the enterprise
• You’ll help bring to life the company’s commitment to creating a workplace where team members feel cared for, supported, and empowered. Whether it’s launching new HR programs, amplifying stories of our people, or helping leaders communicate change, you’ll play a vital role in connecting our People strategy to the team member experience 

What you'll do

This list reflects the current scope of the role, though responsibilities may evolve based on business needs.

• Serve as a communications advisor to People team leaders, helping shape messaging strategies that support key People initiatives
• Translate complex HR programs and policies into clear, engaging communications for team members and leaders
• Develop and execute tactical communications plans across multiple channels (email, intranet, video, events, etc.)
• Partner with internal stakeholders to support initiatives such as talent development, benefits, and performance management
• Create toolkits, talking points, and other resources to equip leaders with what they need to communicate effectively with their teams
• Source, craft, and share compelling stories that highlight the impact of People programs — showcasing team member experiences, leadership voices, and moments of pride and inspiration across internal and external platforms
• Support enterprise-wide events and campaigns that reinforce American’s culture and values, including town halls and engagement activations
• Collaborate with cross-functional teams including Corporate Communications, Talent & Culture, and Operations to ensure alignment and consistency
• Mentor junior team members and contribute to a high-performing, collaborative communications team

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor’s degree in Journalism, Communications or relevant field
• 5 years relevant work experience in communications in a corporate or agency setting

Preferred Qualifications- Education & Prior Job Experience

• Previous experience communicating corporate HR programs
• Previous experience effectively leading teams, internal and external partners, connecting workgroups and teams to ensure strategies and impacts are clearly understood 
• Demonstrated media relations experience with a proven track record of proactively sourcing and pitching stories to trade publications and/or traditional media outlets, with a focus on elevating HR initiatives and company culture

Skills, Licenses & Certifications

• Is relentlessly hardworking, with a passion for thriving in a high-volume environments, and excels at juggling multiple projects at one time
• Writes like a pro and manages media with ease
• Thinks critically and exhibits a “no surprises” and “no stone left unturned” mentality 
• Collaborates effectively with other managers and department leadership 
• Embraces/adopts American’s Leadership Model and Leadership Attributes 

 

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Job Tags

Work experience placement, Flexible hours,

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